GossipBingo
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FAQ's

Haven't the foggiest how to solve a problem? You'll most likely find the answer in our Frequently Answered Questions below.

  • What do I get as a new player on Gossip Bingo?
    Only the best welcome page in the online bingo world! We'll give you a 200% first deposit bonus and then you Spin the Wheel to win up to an additional £10 to £2,500 in free bingo money! Yes, you read that right! Up to £2,500 EXTRA free bingo cash! See here for more details.
  • Can I have more than one account?
    No, only one account permitted per player and if discovered, we reserve the right to close multiple accounts opened by a single player.
  • I am unable to load any of your games. When I click on Play Now nothing happens. What do I do?
    The reason that games don't load is possibly because you do not allow pop up blockers on your internet browser. We recommend that you turn off any pop up blockers you currently allow.
  • I want my friends to join in the fun. How can I get them involved?
    We have a very friendly Refer A Friend scheme which means for every friend that registers because of you, we will give you a free £10! When they deposit and play £10 themselves you will get your money.
  • I want to know about more of your fantastic offers. Where and how can I receive them?
    We love to send our players regular email newsletters that explain new games, promotions and jackpots. To tick the box that enables (and disables) email correspondence go to Edit Profile and tick the box at the bottom titled receive Email News.
  • I've forgotten my login details! What do I do?
    Don't worry, simply press here and follow the instructions. We will send a letter to the email address you gave us on registration which will remind you of your login details.
  • How do I really know that the games I play aren't fixed?
    We use the best gaming software in the industry (Random Number Generator 'RNG') to ensure that truly random outcomes are produced on all our games.
  • I have won some money but it hasn't appeared in my bank account yet, why not?
    It can take up to 48 hours to process winnings. If it takes longer than please email support@gossipbingo.com and our fabulous support team will sort you out.
  • What is 90 Ball bingo?
    90 Ball bingo is great fun and really popular on Gossip Bingo. The on screen bingo card has three horizontal rows and nine columns with each line containing 5 numbers for a total of 15 numbers total. Auto-daubing (automatic daubing of winning balls) is part of the game so it leaves you free to explore other games whilst a 90 Ball bingo game is taking place.
  • Do I have to download any software?
    Gossip Bingo believe in making life as simple as possible so all that players require to use the software is a flash player 8.0 or above to participate in all the exciting Gossip Bingo games.
  • I have a Mac, can I still play at Gossip Bingo?
    Gossip Bingo a great bingo site and will play equally as well on a PC or a Mac, there really shouldn't be much difference to the bingo playing experience. Luckily you don't need a really top spec computer system either so don't worry if your system is a few years old because you can still enjoy all that Gossip Bingo has to offer. If you are on a dial up internet connection though you might encounter a few problems so broadband would be the preferred method to play at the Gossip Bingo site.
  • Do I have to buy the cards displayed in the bingo room?
    No of course not, you are free to use the 'get new cards' option or to scroll through the available cards and purchase any that you choose. Alternatively players can opt for the 'auto select cards' which gives the choice of purchasing 6, 12, 18, 24 or max (maximum amount of cards allowed for the game). Then players simply hit the 'Buy Selected cards' option and hey presto you are ready for the next exciting Gossip Bingo game to start.
  • Can I keep the same bingo cards for each game I play?
    We are so sorry it isn't possible to retain a whole set of favourite bingo numbers. Each Gossip Bingo game is randomly generated with new tickets issued each time a new game is about to play, this helps to keep things fair for all our lovely players.
  • I have purchased my cards, but my internet connection has just dropped out, have I wasted my cash?
    That is sooooo annoying when you lose your internet connection, but there is no need to stress when you play at Gossip Bingo as the game is not reliant on players being in the bingo room. The game outcome is generated at our servers so there is no difference to the end result of the game, if you win then you will be able to verify this by checking your recent transactions on the My Account section. Certainly you won't have wasted your cash, although you might be a little disappointed that you missed the game and any goings on in the chat room!
  • I am concerned about registering my card details, is it safe to register my card details at your site?
    Gossip Bingo uses the latest technology to protect all sensitive information. The Gossip Bingo site uses sophisticated SSL Protocol with 128 − bit encryption, so your details are really kept safe.
  • Ooh, I am so excited I have just won, how do I get my paws on my bingo winnings?
    First of all congrats from all the team at Gossip Bingo on your lucky win, we love it when the Gossip Bingo gang have a win. To cash out just visit the banking section of the Gossip Bingo site and request the amount that you wish to have credited back to your card. As long as all your wagering requirements have been met see our Terms & Conditions for details then we will process your request usually within 48 hours. Sometimes on a big win we might ask you to supply evidence of your identity, this is purely a safety measure to protect our players accounts.
  • I have a problem and I need help what do I do now?
    Well as long as it isn't advice on your personal life (LOL) then the Gossip Bingo team are here to help with any problems you might have. Please visit the contact us section where you will find full details on how you can get in touch with the customer service team at Gossip Bingo. Sometimes it isn't possible to get back to you immediately during busy times, therefore please expect to have a response within 24 hours.
  • I have made a deposit but my balance hasn't changed, where has my cash gone?
    Your cash is completely safe. It might be that you need to refresh the page. If you still have a problem then try logging out and then back in again, if this still doesn't resolve the issue then contact us and we will give you a bit more help.